Security & Trust Center
At TRYDOKU, we believe document automation shouldn't compromise your privacy. Our infrastructure is built from the ground up with ephemeral processing and strict zero-retention policies.
Ephemeral Data Processing
We don't want your data. When you send a payload to our API or upload a spreadsheet, the data is held in memory only for the milliseconds required to generate the document.
- Zero Payload Retention: Your input data (names, financial figures, addresses) is never saved to a persistent database.
- Auto-Deletion of Outputs: Generated PDF and DOCX files are temporarily stored for you to download, and are automatically purged from our servers within 24 to 72 hours.
- No AI Training: We never use your document content or templates to train AI models. Your business logic remains yours.
EU Data Handling & GDPR Compliance
We strictly adhere to the General Data Protection Regulation (GDPR) and offer GDPR-level protections to all users globally.
- EU-Based Infrastructure: Our primary application and storage servers are located within the European Union (Frankfurt, Germany).
- Subprocessors: We only use trusted subprocessors bound by strict Data Processing Agreements (DPAs). We do not sell your data.
- Data Portability & Erasure: You can delete your account and uploaded templates at any time, instantly removing them from our active systems.
Enterprise-Grade Encryption
Whether your data is moving or resting, we ensure it is fully protected against unauthorized access.
- Encryption in Transit: All communication between your browser or application and our API is secured using TLS 1.2+ (HTTPS).
- Encryption at Rest: The document templates you upload, your account credentials, and billing metadata are encrypted at rest using AES-256 encryption.
- Secure Billing: Payments are handled securely through our compliant payment provider. We never touch or store your full credit card details.
Need a Data Processing Agreement (DPA)?
If your organization requires a signed DPA to comply with local regulations, we provide a standard DPA for our Production plan customers.