Security & Trust Center
At TRYDOKU, we believe that document automation shouldn't come at the cost of your privacy. Our infrastructure is built from the ground up to protect your sensitive data through ephemeral processing and strict zero-retention policies.
Ephemeral Data Processing
We don't want your data. When you send a payload to our API or upload a spreadsheet, the data is held in memory only for the milliseconds required to generate the document.
- Zero Payload Retention: Your input data (names, financial figures, addresses) is never saved to a persistent database.
- Auto-Deletion of Outputs: Generated PDF and DOCX files are temporarily stored for you to download, and are automatically purged from our servers within 24 to 72 hours.
- No AI Training: We never use your document content or templates to train AI models. Your business logic remains yours.
EU Data Handling & GDPR Compliance
We strictly adhere to the General Data Protection Regulation (GDPR) and offer GDPR-level protections to all users globally.
- EU-Based Infrastructure: Our primary application and storage servers are located within the European Union (Frankfurt, Germany).
- Subprocessors: We only use trusted subprocessors bound by strict Data Processing Agreements (DPAs). We do not sell your data.
- Data Portability & Erasure: You can delete your account and uploaded templates at any time, instantly removing them from our active systems.
Enterprise-Grade Encryption
Whether your data is moving or resting, we ensure it is fully protected against unauthorized access.
- Encryption in Transit: All communication between your browser or application and our API is secured using TLS 1.2+ (HTTPS).
- Encryption at Rest: The document templates you upload, your account credentials, and billing metadata are encrypted at rest using AES-256 encryption.
- Secure Billing: Payments are handled securely through our compliant payment provider. We never touch or store your full credit card details.
Need a Data Processing Agreement (DPA)?
If your organization requires a signed DPA to comply with local regulations, we provide a standard DPA for our Production plan customers.
Contact our compliance team